FAQs

Q.What price do i pay for children from?
A.2 years and over.

Q.How long does the show last?
A.Approx 1 hour 10 minutes from start to finish, it is a live show and can vary from time to time.

Q.Does the show have an interval?
A.No.

Q.Are we allowed to take photographs and video photography?
A.Yes you are allowed to take non flash photographs but only short video clips, we do not allow full recordings of the performance.

Q.Do you sell food and novelties/merchandise in the show?
A.Yes we sell candy-floss, popcorn, hot-dogs, hot and cold drinks & flashing lights.

Q.What is the price for adult/child tickets?
A.All tickets are £7 each adult or child.

Q.Where can we get your discount vouchers from?
A.You can get them from our Facebook page,
you can print them off or screenshot them on your phone/tablet and also from shops displaying our posters.

Q.Do you have any animals in your circus?
A.No.

Q.Do you offer refunds?
A.We regret we are unable to make refunds for tickets once they have been paid for.

Q.Can we bring prams/pushchairs into the bigtop?
A.We provide a parking area for prams and pushchairs at the entrance and
you are welcome to leave these here at your own risk.
Fire regulations do not permit prams or pushchairs within
the seating areas but car carry seats are allowed.

Q.Is the Big Top heated?
A.The Big Top is heated as required.

Q.Does the show have any bright lights/smoke effects/is it loud?
A.The performance may include bright or flashing lighting, non-particle smoke effects and loud sound effects.
We also supply for a £5 deposit noise cancelling headphones if needed, available from the office.

Q.Do you have toilets on site?
A.Yes we do.

Q.Do you offer disable/ wheelchair users seating spaces?
A.Yes we do have spaces that are reserved for wheelchair users.
Please do phone in advance to the office if possible and let them know
what show you will be attending as wheel chair location is limited and cannot always be guaranteed.

Q.Do you have on site parking?
A.Where possible we will always try to make on site parking, venue permitting.

Q.Will we get wet?
A.Is is quiet possible.

Q.What is your boxoffice number?
A. 07508 584 811

Q.I have made a Facebook reservation when do i need to pick them up by?
A.We no longer make Facebook reservations due to tickets not being collected and people missing out on tickets.

Q.Do you accept cash, card, cheque at the office?
A.Cash only at the office

Q.I have received a Facebook offer, how do i use it?
A.Just print it off or show it on your mobile/tablet when
buying/collecting your tickets at the office.

Q.How can i reserve tickets?
A. The office is no longer taking reservations via phone or online and all ticket sales are done via the on site office open daily from 11am. Of course, if you have extra needs, live far away, need to reserve a certain seat due to health condition or other, the office will always try its best to accommodate and help you but this cannot always be guaranteed if booking same day.

Disclaimer
The management reserves the right to refuse admission.
Due to the hazardous nature of circus performance we reserve the right
to alter the advertised programme at any time.
Parents/guardians are responsible for the children in their care.
Please ensure that they remain seated, and take proper care at all times
Paulos Circus takes no responsibility for loss or damage to property, howsoever caused.

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